PRIVACY POLICY

Confidentiality and security are paramount values ​​for INSTITUTO DRA. ANA TORRES SLP, and consequently, we are committed to guaranteeing user privacy at all times and to not collecting unnecessary information. Below, we provide you with all the necessary information about our Privacy Policy regarding the personal data we collect, explaining:

  • Who is responsible for processing your data?
  • For what purposes do we collect the data we request from you?
  • What is the legal basis for its treatment?
  • How long do we keep them?
  • To whom is your data communicated?
  • What are your rights?


Responsible:

INSTITUTE DRA. ANA TORRES S.L.P.

NIF B44750412

C/Mallorca 237 2-1.

08008 Barcelona.

consulta@institutoanatorres.com

institutoanatorres@delegado-datos.com (Data Protection Officer)


Purposes, legal basis and retention of data processing for data sent through:

  • CONTACT FORM.


Purpose: To provide you with a means to contact us and respond to your requests for information, as well as to send you communications about our products, services and activities, including by electronic means, if you tick the acceptance box.

Legal basis: The user’s consent when requesting information through our contact form and by checking the box accepting the sending of information.

Retention: Until your request has been resolved through our form or answered by email, unless it has generated a new processing activity. If you have agreed to receive marketing communications, until you request to unsubscribe.

  • APPOINTMENT REQUEST FORM


Purpose: To schedule the requested appointment to provide the service and inform you about our products and services, including by electronic means.

Legal basis: Execution of the agreement (booking an appointment) and legitimate interest to inform our clients about our products and services.

Data Retention: For the duration of the contractual relationship and, after its termination, for the legally required retention periods to address any potential liabilities, and subsequently for the legally prescribed periods. Marketing communications: until the user requests to unsubscribe.

  • SENDING EMAILS.


Purpose: To answer your requests for information, address your requests, and respond to your inquiries or doubts.

Legal basis: The user’s consent when requesting information from us via email.

Retention: Until your request has been answered by email, unless it has generated a new processing activity.

Obligation to provide us with your personal data and consequences of not doing so.

The provision of personal data requires a minimum age of 14 years, or where applicable, sufficient legal capacity to enter into a contract.

The personal data requested is necessary to manage your requests and/or provide you with the services you may contract, so if you do not provide it, we will not be able to properly assist you or provide you with the service you have requested.

  • Recipients of your data

Your data is confidential and will not be shared with third parties, unless there is a legal obligation to do so.

Personal data and comments submitted through the blog participation form will be published on the blog and will be visible to other participants.

  • Rights in relation to your personal data

Anyone may withdraw their consent at any time, once it has been given for the processing of their data. Under no circumstances will the withdrawal of this consent affect the execution of the subscription agreement or any prior relationship.

You may also exercise the following rights:

  • Request access to your personal data or its rectification when it is inaccurate.
  • Request their deletion when, among other reasons, the data are no longer necessary for the purposes for which they were collected.
  • Request the limitation of your treatment in certain circumstances.
  • Request to object to the processing of your data for reasons related to your particular situation.
  • Request data portability in the cases provided for in the regulations.
  • Other rights recognized in the applicable regulations.

Where and how to request your rights: By sending a written request to the data controller at their postal or electronic address (indicated in section 1), indicating the reference “Personal Data”, specifying the right you wish to exercise and regarding which personal data.

In case of disagreement with the company regarding the processing of your data, you can file a complaint with the Data Protection Authority (www.agpd.es).

  • Cookies

This website uses technical, personalization, analytical and advertising cookies, both its own and those of third parties, which in no case process personal data, but collect browsing habits for statistical and advertising purposes.

Therefore, when accessing our website, in compliance with article 22 of the Law on Information Society Services, when dealing with analysis and advertising cookies, we have requested your consent for their use and provided information about them, which in any case will be installed after a reasonable period of time so that the user has time to decide whether or not to give their consent.

  • Security of your personal data

With the aim of safeguarding the security of your personal data, we inform you that we have adopted all the necessary technical and organizational measures to guarantee the security of the personal data provided against alteration, loss, and unauthorized processing or access.

  • Update your data

It is important that, in order for us to keep your personal data up to date, you inform us whenever there has been any change to it; otherwise, we cannot guarantee its accuracy.

We are not responsible for the privacy policies regarding personal data that you may provide to third parties through links available on our website.

This Privacy Policy may be modified to adapt to changes on our website, as well as legislative or jurisprudential changes regarding personal data that may arise, so you should read it each time you provide us with your data through this website.